Ability to understand the customer technology landscape, articulate currentsituation, challenges. and desired state.
Ability to articulate a Value Proposition for the customer
Provide technical support throughout the sales cycle to drive opportunities.
Delivers and customizes technical presentations on products. Builds new presentations for use by sales and other software consultants. Explains product capabilities, limitations, and implementation. Can describe technical tradeoffs and implementation alternatives.
Actively participates in sales calls involving complex technical requirements or multiple hardware platforms.
Identifies and develops innovative solutions to customer requirements. Also is responsible for explaining and researching the technical capabilities of cyber security products. Assist in developing competitive product white papers for use by sales and technical consultants.
Focuses on large or complex sales opportunities requiring complex solutions.
Works with the sales representative with little supervision to define sales and technical strategies in dealing with the client. Provides feedback on technical efforts of other technical Consultants.
Writes trial plans for prospective clients. Provides technical support to these clients. Monitors progress of the client in using the product. Keeps the account team informed of the trial status.
Identifies and resolves technical and business problems with the trial. Makes recommendations to terminate trials when necessary. Assists less experienced technical Consultants in trial management.
Provides demonstrations and presentations for Seminars and Tradeshows. Performs necessary equipment set-up and installation.
Researches, composes, and delivers responses to RFPs. Interacts with clients to clarify requirements. Reviews RFP responses for technical accuracy
Designs and builds customized demonstrations of solutions for prospective clients possibly using pre-production and beta software. Presents and delivers these demonstrations to clients. Assists and trains other technical Consultants in developing demonstrations.
Installs and configures solutions at client sites as part of proof of concept or pilot. Track the status of opportunities.